Last updated: December 14, 2021
Thank you for using the services of Hana Travels India.
If, for any reason, You are not completely satisfied We invite You to review our policy on refunds and cancellations.
The following terms are applicable for any services that You purchased with Us.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Refunds and Cancellations Policy:
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Hana Travels LLP, 11/A Ground Floor, Surya Kiran Building,Near August Kranti Maidan, Nana ChowkMumbai 400036.
Offering refers to the any type of travel tour purchased from us.
Service refers to the Website.
Website refers to Hana Travels India, accessible from https://hanatravelsindia.com
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Refund / Cancellation Rights
In order to exercise Your right of refund / cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by within 10 days from purchase of any offering:
By email: tours@hanatravelsindia.com
We will reimburse You no later than 30 days from the day on which We accept your request. We will use the same means of payment as You used unless otherwise advised, and You may incur any fees for such reimbursement.
We reserve the right to refuse any refund / cancellation requests that does not meet our internal conditions in our sole discretion.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
By email: tours@hanatravelsindia.com